Contact Us

Have a question about your order, a product, or anything else? Our support team is here to help. Reach out using any of the options below and we will get back to you within 24 hours, Monday to Friday.

Customer Support

Email: contact@filania.com
Phone: +1 332-256-8356
Address: 30 N Gould St, Sheridan, WY 82801, United States

Business Hours

Monday to Friday: 9:00 AM – 6:00 PM EST

We respond to all inquiries within 24 hours during business days.

Order Issues

If you have a question about an existing order, including tracking, delivery, damage, or receiving the wrong item, please email us at contact@filania.com with your order number and we will resolve it as quickly as possible.

Returns and Refunds

For return or refund requests, please refer to our Return Policy or email contact@filania.com with your order number and reason for return. We will respond within 24 hours with the next steps.

Product Questions

Not sure which case fits your Galaxy Z Flip model? Email us and our team will help you find the perfect match for your Z Flip 5, Z Flip 6, or Z Flip 7.

Independent Retailer Notice

Filania is an independent company and is not affiliated with Samsung Electronics. Samsung, Galaxy, and Galaxy Z Flip are trademarks or registered trademarks of Samsung Electronics Co., Ltd.